Our Sample Experience Portfolio
- Design research on behalf of a prominent, international human development program dedicated to preventing illness and ensuring healthy development through optimal maternal nutrition, breastfeeding, and complementary feeding practices.
- Capacity building in human centered methods for an East African government to address one of the highest rates of child malnutrition and stunting in the world.
- Cultural transformation of a global financial corporation to an Human Centered Organization.
- Systems to measure business impacts of digital content for large mobile company.
- Digital transformation for steel manufacturer in Eastern Europe.
- Capacity building in service design for a bank in Central Asia..
- Redesign of audience centric creative processes for the most prominent public television service in the US.
- Channel and distributions strategy for a green technology startup.
- Customer experience transformation roadmap for one of the largest and most influential global micro-finance institutions.
- Digital strategy roadmap for one of the largest charities in the United States, focused on poverty alleviation.
- Customer experience simulation for the first nationwide 4G wireless platform in the US.
- Customer technology capability requirements and implementation for an all digital customer self-service business model for the next generation wireless product.
- Customer experience and eCRM strategies for the five distinct lines of service at the largest humanitarian organization in the US.
- A comprehensive customer experience business and new technology architecture for the largest US humanitarian organization that delivers data driven and customer centric strategies in marketing, sales, fundraising and customer support.
- Customer experience and technology enablement strategy for the merger of two of the largest US wireless carriers.
- Channel strategy for the B2B division of one of the top three US wireless companies.
- Brand experience design, channel development, customer service development for the international division of a large telecom.
- Channel development for a mobile app startup.