Our Advisory Services
By applying the human-centered design (HCD) process and mindsets, we take on your "wicked" challenges. In collaboration with you and your stakeholders, we reframe those challenges as clear actionable problem statements. We identify opportunities and solutions that can be prototyped and tested for impact measured against the needs of those you serve. We develop the detailed roadmap for the viable and feasible solutions towards scale and sustainability. In short, our solutions are customized to meet your unique objectives, from discovery to strategy to implementation.
Generative Research
We uncover opportunities for solutions, human experiences, and offerings that better the lives of your stakeholders.
Strategic Assessment And Roadmap
We create human centered roadmaps that can include any combination of enablers -- people, process, policy, business intelligence, and technologies -- that expand or compress alongside your goals And resources.
Evaluative Research And Prototyping
We prototype and test new concepts with your stakeholders so that you can rapidly iterate and improve your solutions and offerings.
Digital Transformation Strategy And Roadmapping
We support user-centered selection and integration of emerging and legacy technologies that ethically and responsibly enable the intended human experiences.
Transformation To A Human Centered Organization
We support you in your transformation to an organization that can solve “wicked” problems from the point of view of, and in collaboration with, the impacted stakeholders.
Foresight: The Empathic Organization©
we support you in building the capabilities and mindsets that enable you to foresee potential future challenges before they become too complex or costly to address.
For additional information please refer to The Empathic Organization © page or contact us here.
Capacity Building Workshops In Design Thinking, Service Design, Futures Thinking And More
We believe human centricity and design thinking are organizational behaviors built into the problem solving and collaboration culture of the organization. We transfer our methods to you so that you can confidently solve your own complex challenges. We build your in-house capabilities in human-centered design (HCD), service design, systems thinking, futures thinking, and innovation management so that you can solve your own complex challenges, such as:
Generative Research
We uncover opportunities for solutions, human experiences, and offerings that better the lives of your stakeholders.
Strategic Assessment And Roadmap
We create human centered roadmaps that can include any combination of enablers -- people, process, policy, business intelligence, and technologies -- that expand or compress alongside your goals And resources.
Evaluative Research And Prototyping
We prototype and test new concepts with your stakeholders so that you can rapidly iterate and improve your solutions and offerings.
Digital Transformation Strategy And Roadmapping
We support user-centered selection and integration of emerging and legacy technologies that ethically and responsibly enable the intended human experiences.
Transformation To A Human Centered Organization
We support you in your transformation to an organization that can solve “wicked” problems from the point of view of, and in collaboration with, the impacted stakeholders.
Foresight: The Empathic Organization©
we support you in building the capabilities and mindsets that enable you to foresee potential future challenges before they become too complex or costly to address.
For additional information please refer to The Empathic Organization © page or contact us here.
Capacity Building Workshops In Design Thinking, Service Design, Futures Thinking And More
We believe human centricity and design thinking are organizational behaviors built into the problem solving and collaboration culture of the organization. We transfer our methods to you so that you can confidently solve your own complex challenges. We build your in-house capabilities in human-centered design (HCD), service design, systems thinking, futures thinking, and innovation management so that you can solve your own complex challenges, such as:
- New products and services
- Customer and employee experience
- Transformation to an innovative, creative, and collaborative culture